Learning the Lessons - Bulletin 9

19th February 2010

The ninth issue of the Learning the Lessons bulletin, on the theme of call handling is available today to download from the Learning the Lessons Committee's website.

Cases featured highlight the significance of getting and recording the right information, assessing risk correctly, and having effective supervision and training. Many of these themes and issues recur from previous bulletins. To improve the way we draw attention to learning we've reformulated key messages as questions for police officers and staff, or policy makers and managers.

For those of you wishing to promote the bulletin within your organisations we've developed a poster for this issue which is available to download from the webpage.

We hope that you find the bulletin useful. If you have any feedback on the changes we've made to structure or design of the bulletin, or any general comments, suggestions or questions, then please do not hesitate to get in touch with us -
a feedback form is available to download from the website, or email learning@ipcc.gsi.gov.uk.




Independent Police Complaints Commission
90 High Holborn
London WC1V 6BH
Tel: 0207 166 3206
Fax: 0207 166 3441
www.ipcc.gov.uk